Information We Collect

If you reach out about corporate floral designs or gifting services, we gather information you supply willingly. This covers your name, company name, email, phone, delivery locations, and particular specifications for your floral requests. Payment details are also collected when you place orders, but are handled securely by our payment partners.

For corporate clients, we might obtain extra business data like company registration information, preferred delivery timelines, and budget needs to tailor our service accordingly.

Our site automatically gathers specific technical details when you browse, including your IP address, browser, device details, and your navigation through the site. We use this to enhance site performance and learn how customers discover our services.

How We Use Your Information

We mainly use your personal information to complete flower orders and deliver high-quality customer service. This involves handling orders, arranging deliveries, designing custom bouquets according to your specifications, and staying in touch about your service requirements.

We also analyze information to enhance our offerings and website experience, helping us identify which corporate floral services matter most to clients and how we can better support the business community in United Kingdom

Information Sharing and Disclosure

SilverCompassGo respects your privacy and does not sell your personal data to external parties. We share information only when needed to deliver our services or when required by law.

We may disclose necessary data to trusted service partners who assist in running our operations, including delivery partners, payment processors, and technical service providers. These partners must protect your information and use it solely for the services they deliver to us.

We may disclose data when required by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or that of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost importance and put in place suitable technical and organizational safeguards to guard it. This encompasses safe data storage, encrypted transmissions, and restricted access to personal information inside our organization.

Although we deploy rigorous security measures, no online transmission method is entirely foolproof. We regularly update our security practices to counter evolving threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to view, amend, erase, or limit how your information is used.

To exercise these rights, contact us via the details at the end of this policy. We will reply within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal data only for as long as needed to deliver our services and meet legal obligations. Retention durations vary based on the data type and the purpose for which it was collected.

Cookies and Website Tracking

Our site employs cookies and comparable technologies to enhance your browsing experience and gain insights into how guests interact with our site. Cookies assist us in recalling your preferences and assessing site performance.

You can manage cookie preferences via your browser settings. However, turning off certain cookies might impact how the site works. For in-depth details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only SilverCompassGo and our site. We are not accountable for the privacy practices of third-party sites.

We encourage you to examine the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

Please review this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.